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Shaanxi - Xian - Hotel in Xian, ShaanxiShaanxi Xian Hotel
City Hotel
City Hotel: 
Shaanxi - Xian; 
Hotel in Xian, Shaanxi No. 70 Nan Street, Xian, China, 710002

Location: Distance from the airport ( Km ):75, Distance from the railway station ( Km ):5
Surrounding: the Bell Tower
Accepted credit cards: Master, Visa, AMEX, Diners Club, JCB

Price and Booking

Room Type               Period           Average(CNY/ USD)
Single Room           May 6, 2005 - Sep 30, 2005 168/ 21
Standard Room(A Type) May 6, 2005 - Sep 30, 2005 278/ 34
Standard Room(B Type) May 6, 2005 - Sep 30, 2005 248/ 31
Suite                 May 6, 2005 - Sep 30, 2005 468/ 58
  
Payment

Pay at hotel reception
(This hotel requires you pay the full room charge directly at hotel reception by guarantee first.)  

  The room price is quoted in both CNY and USD. After you submit your booking form, our memo table will show you the total room price in CNY,not USD, and which is the figure you need pay at the hotel reception.
The room price has included 15% service charge, but excludes any sort of tax.
One room price excludes or includes one or two daily breakfasts served in the hotel.
The hotel keeps the reservation till 18:00 if no any advance note.
Hotel's stipulated check-in time at 14:00 and check-out time at 12:00. Early check-in and late check-out are subject to room availability. The hotel might request half day or full day room price for late check out.

Profile

The City Hotel is a 3 star hotel located in the thriving business district
of Xi'an. It is only a stone's throw from the Bell Tower, where you can get
the Green bus to most of the scenic spots around Xi'an.The City Hotel
enjoys a great location, provides excellent service and is good value for
money.
Check in/out : 12:00pm

Services

There are total 138 well equipped and comfortable guest rooms. The hotel
has Chinese and western restaurants and This hotel is beautifully decorated
and equipped with modern facilities that will make your stay as convenient
and comfortable as possible. The hotel also provide car rental and ticket
reservation services.

Facilities

Air conditioning
AM/FM radio
Alarm clock
Color Television
Cable/satellite TV
Telephone

Features

The hotel's Western Restaurant provides delicious dishes in a romantic
atmosphere. The hotel also has its own
bar
disco hall
beauty salon
massage parlor
business center
department store.

Guest Comments

We were satisfied with the service of TCG Booking Center.

We were not satisfied with the service of Xian City Hotel. We arrived around 3.30 pm and got a room at the street side of the hotel. Because of the noise, we immidiately asked for a different room. We were told that the hotel was fully booked, so a different room was not possible. In the evening, around 9 pm, we arrived back to our room, there was not only the noise of the traffic, but also loud music from the street. We again asked for a different more quiet room. We really had to convince the hotel manager to give us a different room, they were very unwilling. The Xian City Hotal is a large hotel with many rooms, we didn't believe at all that there was not another room available. Eventually they finally gave us a different room, which also proved that the hotel was not fully booked at all. This room was smaller.
In addition, all the rooms we got had a twin bed, instead of a double bed.

Breakfast in the morning was not what we expected. Breakfast was included, but this turned out to be a chinese breakfast. We offered to pay the difference between the Western breakfast and the Chinese breakfast. This was not possible, so we ended up paying the full price for our own breakfast. Again, very unwilling staff.

In conclusion, we were not happy at all with the service of the Xian City Hotel.  
- Mr. Weterings (Checkin date: June 17, 2005 )
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